Segurança & Privacidade
Política de privacidade
Última atualização: 03/27/2025
Sabemos que você se preocupa com a forma como as informações sobre você são usadas e compartilhadas e agradecemos sua confiança. Esta Política de Privacidade explica como o Revolve Group, Inc. e suas subsidiárias, incluindo Eminent, Inc. (dba Revolve Clothing e também dba superdown), FWRD, LLC, LLC e Alliance Apparel Group, Inc. (coletivamente, "nós", "nós" ou "nosso") coletam, usam e compartilham informações sobre você quando você usa nossos sites, redes, aplicativos, aplicativos móveis, serviços online e outros serviços fornecidos por nós ("Serviços") ou interage conosco.
If you are a California resident, please see the "Note to California Residents" section below.
What information do we collect about customers?
Information That You Provide
Informações de registro e perfil
When you create an account, place an order, or request stylist appointments, we ask you for your name, email address, phone number, payment information, billing and shipping address, demographic information, and other information you choose to provide.Informações de pagamento
When you make a purchase, we will collect that payment card information. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment card information.Comunicações
If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.Other Information You Chose to Provide
We collect other information you provide us. For example, when you use a virtual try on feature, we collect and process data from the images you provide through our service provider yRuler, including data that could be construed as a scan of your hand or face geometry. We collect and process this data for the purposes of assisting you in virtually trying on jewelry, sharing with others the images of you virtually trying on jewelry, and deciding whether to complete a purchase. yRuler stores this data on behalf of Revolve for up to thirty (30) days after you submitted an image for this feature. After thirty (30) days, this data is destroyed, unless we or yRuler are otherwise required by law or legal process to retain the data.Information we collect when you use our service
Informações de localização
When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).Informações do dispositivo
We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.Informações de uso
To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, purchases you make, and the dates and times of your visits.Informações que inferimos
We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences, and based on your IP address, we may infer your approximate location.Informações de cookies e tecnologias semelhantes
Nós e parceiros terceirizados coletamos informações usando cookies, pixel tags ou tecnologias semelhantes. Por exemplo, podemos usar sinalizadores web para reconhecer e alertá-lo, se você deixar itens em seu carrinho de compras. Nossos parceiros terceirizados, como parceiros de análise e publicidade, podem usar essas tecnologias para coletar informações sobre suas atividades on-line ao longo do tempo e em diferentes serviços. Cookies são pequenos arquivos de texto que contêm uma sequência de caracteres alfanuméricos. Podemos usar cookies de sessão e cookies persistentes. Um cookie de sessão desaparece depois que você fecha seu navegador. O cookie persistente permanece depois que você fecha o navegador e pode ser usado por seu navegador em visitas subsequentes aos nossos Serviços. Revise o arquivo "Ajuda" do seu navegador para aprender a maneira correta de modificar suas configurações de cookies. Observação: se você excluir ou optar por não aceitar cookies do Serviço, talvez não consiga utilizar os recursos do Serviço em seu potencial máximo. Para obter mais detalhes sobre nosso uso de Cookies e como desativá-los, consulte nossa Política de cookies.Comentários do usuário
We receive information about ratings and reviews that you post when you use our Services.Information we receive from third parties
Informações de serviços de terceiros
If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.Outros terceiros
We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.How do we use the information we collect?
- To process and deliver purchases, returns, and backorders
- Para enviar alertas de segurança, notificações de envio e outras mensagens administrativas, fornecer suporte ao cliente e para fins de marketing, como enviar informações sobre produtos, promoções, pesquisas, notícias e eventos que achamos que podem ser de seu interesse.
- To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
- To monitor and analyze trends, usage and activities, and improve our Services and product offerings;
- To provide, maintain, and improve our products and Services, including customer service, including to create and manage an account on our Services;
- To record purchases that you have made through our Services;
- To allow you to post comments and communicate with us through our Services, including on our social media pages;
- To facilitate the connection of third-party services or applications, such as social networks;
- To facilitate transactions and payments;
- To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
- For compliance purposes, including enforcing our Terms Of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
Como divulgamos as informações do cliente?
Affiliates and subsidiaries
We may disclose your information with our affiliates and subsidiaries for any of the purposes described in this Privacy Policy.Fornecedores e prestadores de serviços
Podemos compartilhar qualquer informação que recebermos com fornecedores e prestadores de serviços contratados em conjunto com a prestação de nossos Serviços.Integrações de aplicativos de terceiros
If you connect a third-party application to our Services, we may share information with that third party.Analytics Partners
We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.Parceiros de Publicidade
We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.Aggregated or De-identified Form
We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.Conforme exigido por lei e divulgações semelhantes
We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.Merger, Sale, or Other Asset Transfers
We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.Permissão
We may also disclose your information with your permission or at your direction.Seus direitos e escolhas de privacidade
Direitos básicos
Dependendo da sua jurisdição e sujeito a certas limitações, você tem os seguintes direitos com relação às informações pessoais que processamos sobre você:
- Solicite uma cópia das informações pessoais que a Revolve mantém sobre você (incluindo conforme necessário para apoiar seu direito de portabilidade de dados),
- Solicitar informações sobre as categorias de informações pessoais que processamos sobre você,
- Solicite que a Revolve corrija seus dados,
- Solicitar que seus dados sejam excluídos e
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Retirar o consentimento para qualquer processamento em que tenhamos solicitado o seu consentimento.
Se você deseja exercer algum desses direitos, pode enviar sua solicitação emhttps://preferences.revolve.com/privacy(opens in a new tab). Se negarmos sua solicitação, você poderá apelar de nossa decisão entrando em contato conosco pelo e-mail privacy@revolve.com(coloque “APPEAL” na linha de assunto). Se você tiver dúvidas sobre os resultados de uma apelação, entre em contato com o procurador-geral do estado em que reside.
Opt Out of Targeted Advertising, Sharing, and Sales
As described in the Advertising Partners section above, we engage third parties to help serve you targeted advertisements on other properties. Some of these activities may be considered "sales" or "sharing" of your personal information or "targeted advertising" under certain privacy laws. We may also share your email address to help us perform targeted advertising on other platforms.
You have the right to opt-out of targeted advertising, sharing, and sales of your personal information by using the following link:Privacy Choices (opens in a new tab) or you may opt out of cookie-based disclosures by visiting our Services with a legally-recognized opt-out preference signal enabled (such as the Global Privacy Control).
Account Information
You may manage and update your information or close your account by emailing us at privacy@revolve.com.
Marketing Communications
If you would prefer not to receive marketing emails sent by one of our brands, simply click on the unsubscribe link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your account.
Revise nossos Termos e Condições do Programa de Mensagens de Texto para obter mais informações sobre como gerenciar mensagens de texto recebidas de uma de nossas marcas.
Internacional
The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA"), Switzerland, or the United Kingdom (“UK”), please see the "Note to Individuals in the EEA, UK and Switzerland" section below.
Children's privacy
We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@revolve.com.
Data security
We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
Contact information
Eminent, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you would like to exercise your rights please submit your request athttps://preferences.revolve.com/privacy or by email at privacy@revolve.com. If you have any concern about our privacy practices, our use and disclosure practices, or your consent choices please contact us:
By Email at: privacy@revolve.com
By Mail at:
ATTN: Revolve Group, Inc.
13 W. Main Street
P.O. Box 953, Felton DE 19943
Phone: 1-888-442-5830 International: +1-562-926-5672
If you are in the EU, you may also contact our representative at:
Bird & Bird GDPR Representative Services SRLAvenue Louise 235
1050 Bruxelles
Belgium
EUrepresentative.revolve@twobirds.com
Notice of changes
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
Note to California residents
This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.
In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); approximate location data; inferences (such as purchasing preferences and approximate location); demographic data (such as gender); audio, electronic, visual or similar information (such as customer support call information); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see theWhat Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of third parties described in theComo compartilhamos informações section above. Further details on our sharing are provided below:.
| Categories of Personal Information | Categories of Recipients with Whom Information May Be Shared |
|---|---|
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Subject to certain limitations, the CCPA provides California residents the right to request to know more about the categories or specific pieces of personal information we collect, use, disclose and sell, to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.
We do use third-party cookies and related technologies to send targeted ads, and this may be deemed a "sale" under the CCPA. Based on that interpretation, in the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties:
| Categories of Personal Information | Category of Third Parties |
|---|---|
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|
Para cancelar essas "vendas", use o seguinte link: Opções de privacidade. Não vendemos intencionalmente informações pessoais sobre consumidores menores de 16 anos. Você também pode cancelar as atividades de "compartilhamento" ou "vendas" baseadas em cookies visitando nossos Serviços com um sinal de escolha universal legalmente reconhecido habilitado (como o Controle de privacidade global). Observação: dependendo de qual sinal de preferência de cancelamento legalmente reconhecido você usar, nosso processamento do sinal pode ser limitado ao navegador ou dispositivo específico que você estiver usando. Pode ser necessário renovar sua opção de cancelamento se você usar um navegador ou dispositivo diferente para acessar nossos Serviços, ou se você limpar seus cookies.
California residents, and authorized agents on their behalf, may request access to or deletion of their personal information by submitting their requests athttps://preferences.revolve.com/privacy or by emailing us at privacy@revolve.com. Verificaremos sua solicitação e pediremos que você forneça informações que correspondam às informações que temos em arquivo sobre você, como seu nome, endereço de e-mail, histórico de pedidos, etc. Você também pode designar um agente autorizado para exercer esses direitos em seu nome, mas exigiremos prova de que a pessoa está autorizada a agir em seu nome e também poderemos solicitar que você verifique sua identidade diretamente conosco. Não coletamos intencionalmente informações pessoais confidenciais. No entanto, qualquer uma dessas informações que você fornecer voluntariamente não será processada para uma finalidade diferente da permitida pela lei, sem direito de limitar
Aviso de Incentivos Financeiros: We offer various financial incentives from time to time. For example, we may provide discounts, coupons, or other benefits to customers who sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number) and commercial information (like your purchase preferences and interests or purchase history). You can opt into a financial incentive by following the sign-up or participation instructions provided, and, for any ongoing benefits, you have the ability to opt-out at any time, such as by following the unsubscribe instructions in our promotional emails and text messages or contacting us atsales@revolve.com. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.
Note to individuals in the eea, uk and switzerland
If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,
Legal basis for processing
We will only process personal data about in accordance with the following legal basis:
Necessity
As necessary to perform our responsibilities under our contract with you. For example, by processing your order and delivering the products you purchase;Legitimate Interest
When we have a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services. We only rely on our legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests;Permissão
If we request your consent to a specific processing activity (such as to send marketing emails), and you provide your consent in the manner indicated; andLegal Obligation
In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.Data subject requests
You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may submit your request at https://preferences.revolve.com/privacy. In addition, you may have the right to withdraw any consent you previously provided to us regarding the processing of your personal information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.
You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. If you would like to exercise any of these rights, you may submit your request at https://preferences.revolve.com/privacy.
Data transfers
When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.
Data retention
We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
Questions or complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local data protection authority, please see:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en (opens in a new tab)
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html (opens in a new tab)
For individuals in the UK: https://ico.org.uk/global/contact-us/ (opens in a new tab)