• Q:O QUE É O PROGRAMA DE FIDELIDADE?
    A:The LOYALTY Program rewards you for shopping on our sites. Every 2,000 points you earn gets you $20 in REWARDS, which can be redeemed on REVOLVE.com or FWRD.com! Your combined net spend on REVOLVE and FWRD counts towards your loyalty status (loyalty tier) on each site (respectively), and REWARDS can be redeemed on either site.
  • Q:WHO CAN JOIN THE LOYALTY PROGRAM?
    A:The LOYALTY Program is available to US residents who are at least 18 years old at the time of enrollment. All communications will be in English and the currency value will be in USD.
  • Q:IS IT FREE TO JOIN THE LOYALTY PROGRAM?
    A:Yes! The LOYALTY Program is free to join. There are no enrollment or annual fees and no credit card application. You must register for an account on www.revolve.com or www.fwrd.com in order to participate in the LOYALTY Program. Just provide your full name, email address, and agree to the LOYALTY Program terms and conditions.
    Opting in on one of our sites will opt you in to both sites regardless of which site you initially opted in to. Your account credentials (same login) are the same for both Revolve.com and FWRD.com.
  • Q:QUAL É A RELAÇÃO ENTRE MEUS PONTOS DA REVOLVE E DA FORWARD?
    A:Points are earned independently on each site and counted separately towards earning LOYALTY REWARDS. This means Points earned on REVOLVE.com and FWRD.com are not combined. However, earned REWARDs can be used on either site. We also count your combined spend (on both REVOLVE.com and FWRD.com) toward your loyalty status (loyalty tier) on each site (respectively). Make purchases to increase your loyalty status and gain access to additional perks!
  • Q:WHERE CAN I EARN POINTS?
    A:You earn points on anything you buy and don’t return on REVOLVE.com and FWRD.com. Points will be applied to your account 30 days from the date of shipment. Taxes, fees, services (including shipping and gift wrap), gift certificates, coupons, and REWARDS applied to a purchase do not qualify for points. Please visit REVOLVE Loyalty and FWRD Loyalty for more information on how many Points can be earned for purchases, promotions, and other qualifying activities.
  • Q:WHAT DO I GET WITH MY POINTS?
    A:Once you have earned 2,000 points on either the REVOLVE.com website or the FWRD.com website, we will automatically convert those points to $20 in REWARDS that can be used to shop on REVOLVE.com or FWRD.com.
  • Q:DO POINTS EXPIRE?
    A:Yes. Points earned but not converted to REWARDs will expire one year from the date when your last points were earned.
  • Q:DO REWARDS EXPIRE?
    A:Yes. REWARDS expire 90 days from the date and time they are issued. The expiration date is stated under Points & Rewards history under your LOYALTY Program account for your convenience.
  • Q:COMO USO MINHAS RECOMPENSAS DISPONÍVEIS?
    A:When you are logged in to your REVOLVE or FWRD account (the same account login will work across both sites), your REWARDs are automatically available to you at checkout. At Checkout, click "Redeem" under the "REWARDS" section.
  • Q:POR QUE NÃO GANHEI PONTOS DE RECOMPENSA NA MINHA COMPRA?
    A:Existem vários motivos pelos quais você pode não ter acumulado pontos em uma compra específica. Os mais comuns são:
    Você finalizou a compra como convidado. Certifique-se de fazer login na sua conta antes de finalizar a compra para que possamos aplicar os pontos. Infelizmente, você não pode acumular pontos por uma transação após o momento da compra.
    Você devolveu sua compra. Observe que você só receberá pontos por itens que comprar e não devolver. Os pontos não serão creditados em sua conta até 30 dias após o envio dos itens.
    1 Você enviou seus itens para locais fora dos Estados Unidos.
    2 Você não ganhará pontos por envios feitos para destinos fora dos Estados Unidos.